Request changes for Service Level Agreement (SLA)
Attribute | Format Details | Delivery | Purpose | Mandatory | geoCOBie Mapping |
---|---|---|---|---|---|
Service Level Agreement (SLA) A minimum standard of service that is agreed with data users for each monitoring site in the Hydrometric Network. The Service Level assigned to a site determines the field and data activities that are required to deliver the required quality of data to the end user. Applicable when the complex has a Water, Land & Biodiversity purpose, and Child Asset Has H&T Elements Present = TRUE. | Picklist 1 Working Day 10 Working Days 5 Working Days A B Backup Basic Bi-monthly Bronze Bronze (1M) Bronze (3M) Bronze (6M) Bronze (Tid) C Closed Commission Decommission External Gold Gold (1M) Gold (C) Gold (CR) Gold (R) Gold [R] Gold (Tel) Gold (Tid) Gold (R) Gold [R] Met Office QA MO - 01 WD MO - 05 WD MO - 10 WD Monthly Mothball New TBC No SLA Not QAd Out of Service Premium PSRA Only QAS 1 - 01 WD QAS 1 - 05 WD QAS 1 - 10 WD QAS 2 - 01 WD QAS 2 - 05 WD QAS 2 - 10 WD QAS 3 - 01 WD QAS 3 - 05 WD QAS 3 - 10 WD QAS 4 - 01 WD QAS 4 - 05 WD QAS 4 - 10 WD Quarterly Reactive Silver Silver (1M) Silver (3M) Silver (6M) Silver (ABH-flow) Silver (C) Silver (HiTel) Silver (Log) Silver (Tel) Silver (Tid) Silver [R] Spot Flow Measurement Spot Flow Measurement (12M) Spot Flow Measurement (1M) Spot Flow Measurement (3M) Standard Telemetry Only Temp Flow Temp Level | EA7 | P09 Operations | No | Feature.Attribute.Name.ServiceLevelAgreementSLA |